Privacy Policy

Craft Marble Design LLC values the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect personal information through our website https://craftmarbledesign.com, our communication channels, and in the course of delivering our services. By visiting our website or engaging our services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and mailing address when you fill out a contact form, request a consultation, or communicate with us.
Project Information: Details you provide about the type of service you are interested in, such as kitchen remodeling, stone fabrication, or tile installation.
Payment Information: The billing information required to process deposits and project payments, if applicable. Authorized payment processors securely handle complete credit card numbers and banking information; we do not keep them on file.
Technical Information: Unidentifiable information about your IP address, operating system, browser type, and browsing habits while on our website. Cookies and analytics tools are used to gather this data.

2. How We Use Information

The following are justifiable business uses for the data we gather:

Responding to questions and requests for consultation.
Drafting proposals, contracts, and project estimates.
Arranging, carrying out, and overseeing services.
Handling payments and delivering invoices.
Providing updates on the status of a project or company operations.
Enhancing our client experience, services, and website.
Observing legal and regulatory obligations.

Your personal information won’t be traded, rented, or sold to outside parties.

3. Sharing of Information

We may share limited personal information with:

Service Providers: Trusted contractors, suppliers, or vendors who assist in completing your project.
Payment Processors: Secure third-party services that handle payment transactions.
Legal Authorities: If required by law, court order, or government regulation.

All third parties who receive personal information are expected to protect it and use it only for the specific purpose agreed upon.

4. Data Storage and Security

We can take certain precautions to protect personal information from improper use, alteration, and access by unauthorized persons. Such precautions can include: password-protected systems, secure servers, and restricted access to private data. While there is no way to reliably protect the transport of your information over the Internet, we will use industry-standard processes to secure your information.

5. Cookies and Tracking

On our website, you may be asked to accept cookies and other similar technologies to improve your user experience, assess site performance, and understand site visitors’ behavior. Cookies are small files that are placed on your device that allow us to remember your preferences and enhance your online experience. You have the option of disabling cookies in your browser, but your experience of some of the website’s features may be limited.

6. Your Rights

Please note that your rights relating to your personal information depend on where you are located. For example,

Access: You may ask for a copy of the information we hold about you.
Correction: You may ask us to correct your misleading or incomplete information.
Deletion: You may ask us to delete your personal information, subject to any legal and contractual obligations.
Opt-Out: You may opt out of promotional communications by contacting us directly.

To exercise these rights, please email us at craftmarbledesign@gmail.com.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete this information from our records promptly.

8. Third-Party Links

Our site can contain links to other websites, such as Facebook, Instagram, and Yelp. We do not control the privacy policies of these third-party websites. You should review their rules and policies before giving them any personal information.

9. Retention of Information

We only store personal information as long as it is allowed by current legislation or is required for legitimate business purposes. For accounting and legal purposes, we may be required to store project and financial records for extended periods of time.

10. Changes to This Policy

We may revise this Privacy Policy from time to time as it reflects changes in legislation, technology, or business practices. Any revision will be posted on this page with a new effective date. Your continued use of the website and/or services following any changes will constitute acceptance of the new policy.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

Craft Marble Design LLC
Office: 300 Ford Ave, Suite I-2, Fords, NJ 08863
Registered Address: 65 Blair Rd, Port Reading, NJ 07064
Phone: +1 (201) 726-5510 | Cell: 848-349-6062
Email: craftmarbledesign@gmail.com